Accenture SAP Leadership Council 2019
Industry Speakers
Christian Giana
FINANCE TRANSFORMATION DIRECTOR - AMADEUS
Christian joined Amadeus in 1989 as Finance Manager for the R&D subsidiary of the group, based in Sophia Antipolis, France.
Christian holds a Master’s degree in Finance and Accounting from the ESA in Grenoble and the Legal and Taxes Certificate for the Diploma of French Chartered Accountants. He is a member of the Board of the French Association for Finance Executives (DFCG).
He began his career in an audit firm in Nice, France, and also spent 6 years with Dow Corning, in Sophia Antipolis, where he held various positions in the Finance and the Health Care Business Europe area.
Christian was appointed Finance Director in January 2001, responsible for the Finance Division in Sophia Antipolis site as well as being in charge of Financial Controlling for the worldwide R&D activities of Amadeus.
During the next 15 years, as the activity of Amadeus was steadily expanding in size, business diversification and geographical presence -the R&D center in Sophia Antipolis reached 5,000 employees - he has been involved in several large projects, including in particular the set-up of new R&D centers around the world, the largest one being opened in 2012 in Bangalore, India.
In 2015, reporting to Amadeus Group CFO, he was appointed Program Director of Global Finance Template, a large transformational redesign of the Finance processes, systems and organization for Amadeus Finance worldwide. In 2017, two other programs, Order-to-Cash and Corporate Project Portfolio Mgt, were also grouped under his responsibility to form the worldwide Finance Transformation Program of Amadeus, largely built on SAP/4 Hana suite of Financial, Reporting, Billing and Portfolio Management (PPM) applications.
The first pilot migration of a group of companies in USA and Central America was performed successfully in July 2018, followed by the main migration milestone of another group of larger Amadeus companies covering three continents, and including the headquarter company in Spain, that happened in January 2019.
Herman Schuster
CDO – HEAD OF IT, ARLANEXO
In 2016, Dr. Hermann Schuster became Head of IT and CDO at Arlanxeo, a global manufacturer of synthetic rubber with 4000 employees and 3.2 billion sales.
Before joining Arlanxeo, he worked in different IT and Controlling management positions at Bayer and Lanxess.
He graduated with a degree in Business Administration and Chemical Engineering and completed a PhD in Business Administration at the University of Stuttgart, Germany.
Steven Birgfeld
VICE PRESIDENT – INFORMATION TECHNOLOGY & SERVICES, BLUE DIAMOND GROWERS
Steve leads the overall strategy, design and implementation of Blue Diamond Growers information technology services, working closely with the business to define solutions that provide value to our growers and our customers. Steve has led strategic efforts of large scale application and infrastructure deployments throughout his career, including successful digital and e-commerce, security, cloud and business analytics solutions. He brings a strong balance of technical, resource and financial management leadership. Steve has been with Blue Diamond since March 2016. Prior to that, Steve has held a variety of Information Technology leadership positions including VP of IT and Workplace Services for Unisys; Chief Information Officer for Hostess Brands and CompuCom; VP of Information Technology for Quaker State; and acting Chief Information Officer for Booz Allen Hamilton. In 2012, Steve was named one of Computerworld’s Premier 100 IT Leaders.
Peter Hamilton
FINANCE DIRECTOR AND PROGRAM LEAD – BRIDGESTONE
Peter Hamilton is Finance Director and Program Lead on Bridgestone’s aptly named ‘EVEREST’ ERP transformation program.
With his 20-year background in finance leadership, shared services, and audit, from roles in manufacturing plants, business units, corporate headquarters, and Big 4 public accounting, Peter understands the critical role that people, process, data, and technology play in managing a business and creating a strong foundation to support decisions.
Most recently, Peter helped lead one of Bridgestone’s global business units, Firestone Industrial Products, to two years of record-breaking performance, while moving its corporate headquarters from Indiana to Tennessee. Always up for a challenge, he is honored to be leading one of the most significant changes Bridgestone will undertake.
A transplant from London, England, Peter lives in Nashville, TN with his wife, Anne, and three children.
Brian Olsson
VP BUSINESS TRANSFORMATION – BRIGGS AND STRATTON
Brian is a proven business leader with 20 years of experience spanning strategic planning, business development, and operations. He is known for being a leader that excels at building high performing teams and delivering financial results.
He is currently the Vice President, Business Transformation at Briggs & Stratton Corporation. Under his leadership, the company recently implemented SAP S/4HANA across the organization globally.
Combining an engineering degree and an MBA, he has had success in a variety of roles throughout his career including product & channel management, new product development, strategic supplier management, and manufacturing. He has participated in a number of industry associations, including serving as President of the Pressure Washer Manufacturing Association (PWMA).
He resides in Menomonee Falls, WI with his wife and two sons. They are an active family and he serves on the Marquette University M-Club Board of Directors.
Todd Mackay
CIO – BRIGGS AND STRATTON
Todd is a results-oriented senior executive with over 38 years of experience in business consulting, technology implementation and outsourcing and technology management.
He is currently the CIO at Briggs and Stratton. As part of his responsibilities, he led the technology team supporting a global implementation of SAP S/4HANA.
Prior to Briggs & Stratton, he was the Practice Director for Business Transformation services at Patina Solutions. Prior to Patina, he had multiple leadership roles within Accenture over a 33 year period.
Todd has the proven ability to successfully lead operations and manage practice areas, with responsibilities for sales, marketing, business operations and people development. He has extensive strategy, planning, design and delivery experience across most all company business functions. He has served as the Chief Operating Officer across several large accounts, including responsibilities for financial and contract management. He has extensive understanding of the Manufacturing & Distribution Industry and Supply Chain processes. He has deep expertise in Program and Project Management.
In the community, Todd is co-chair of United Way’s IT United Council and has supported their annual fundraising campaigns. He is also participated in Junior Achievement, My Life My Plan (Milwaukee Talent Dividend), and the Next Door Foundation.
He has served on the Board of Directors for the American Production and Inventory Control Society (APICS) and the Council of Logistics Management (CLM). Within those organizations, he has had responsibilities as Treasurer, VP of Education and VP of Membership. He was recognized with the “Inspiring Leadership Award” across the U.S. Manufacturing practice within Accenture.
Jawaz Illavia
VP – CARLSBERG
Jawaz Illavia has more than 20 years experience in leading technology functions across industries and from startups to global organizations. At Carlsberg, he heads up Commercial and Digital technology services for the company. Throughout his career, Jawaz has been passionate about driving change - whether it’s about mindset, technology or business outcomes.
Mauricio Mazza
CIO – DAIMLER
Mauricio Mazza graduated in Mechatronics Engineering in 1999 at the Polytechnic School of the University of São Paulo, Brazil.
During the more than 16 years of his professional career, he has served clients working as a consultant, savvy to understand each client’s business in detail, to become more relevant and valuable, helping them through the challenges of innovation within business and technology throughout the organization. He tries to transmit this passion in each proposal, in each client presentation, and in each community event/activity that he participates.
For the clients he serves, he makes sure every day that he values and respects everyone’s insight, client or colleague, analyst or VP, keeping himself down to earth when needed, and empowered with details to contribute at both operational and executive levels, building relationships based in credibility and trust.
He had the chance to develop these skills serving different clients, industries and cultures, with more than three years of international experience working in the US and Europe, besides multiple physical locations within Brazil.
Coming from a family with a strong teaching background and experience, Mauricio has acquired through the years an ability to study, learn and conduct people initiatives such as training and mentoring, a fundamental skill to keep up with business and technology innovation.
Retha Hunsicker
VICE PRESIDENT OF CUSTOMER CONNECT SOLUTIONS – DUKE
Retha Hunsicker co-leads Duke Energy’s Customer Connect Program as vice president of Customer Connect Solutions. She is responsible for consolidating and modernizing our legacy billing systems into one customer service platform to deliver the universal experience customers expect. Customer Connect will simplify experiences for customers and employees; strengthen our business through modernized technology and increased efficiencies; and advance opportunities through speed to market, new products and services and enabling a modern, skilled workforce.
Previously, Retha served as vice president of customer care operations, where she had responsibility for six contact centers, training and quality assurance, workforce and vendor management, and Consumer Affairs. Prior to that, she was responsible for Duke Energy’s Midwest customer contact operations.
She has also served as general manager of smart energy systems and processes for the company. In this role, she was responsible for the delivery of tactical and strategic customer projects enabled by two-way data. This included business architecture, strategic roadmaps, project implementation, governance and operational integration. In addition, Retha served as a grid modernization lead during integration planning for the Duke Energy/Progress Energy merger.
Originally from Indiana, Retha earned a Bachelor of Science degree in business administration from Indiana Wesleyan University and has multiple certifications in call center operations, project management, training and strategic leadership.
Retha has been with Duke Energy for 37 years and resides in Charlotte, N.C., with her husband of 36 years.
Thomas Meinel
SVP & HEAD OF GLOBAL IT APPLICATION MANAGEMENT – EVONIK
Thomas Meinel is a Senior Vice President at Evonik Industries AG. Evonik is one of the world‘s leading specialty chemicals companies with over 36K employees in over 100 countries. The strategy of Evonik focuses on specialty chemicals, customer-focused innovation, and a performance-oriented culture.
Thomas has been with Evonik and its daughter companies for 17 years and gained experience in various roles. Since 2017, he has led IT Application Management and is responsible for the global organization and its new and optimized business and technology processes in IT applications. In this context, he is also responsible for the design and efficient operation of Evonik´s IT and process platforms. Thomas is based in Frankfurt and has responsibility for about 350 employees worldwide.
Olivier Wettel
BUSINESS AND DIGITAL APPLICATIONS DIRECTOR – FAURECIA
Olivier Wettel is the Business and Digital Applications Director at Faurecia Group Information Systems. He has been with Faurecia for 12 years and his responsibilities include Central Applications PMO; Distributed MES-LES Systems (including JIT); Manufacturing/Logistics core model design; Cloud, Collaborative and Web Solutions; and Enterprise Architecture.
Thaisa Hugenneyer
BUSINESS TRANSFORMATION DIRECTOR – FMC
Thaisa Hugenneyer is the Business Transformation Director at FMC. Over the past couple of years, she has led different aspects of the FMC transformation including driving Day 1 Readiness for the DuPont Crop Protection business acquisition and most recently leading the SAP S/4 greenfield implementation. Prior to this, she spent most of her career in multiple Procurement roles at different global chemical companies such as DuPont, Dow and Rohm and Haas.
Sandra Marsden Clement
BPC IMPLEMENTATION LEAD – FMC CORPORATION
Sandra Marsden Clement is the BPC Implementation Lead at FMC Corporation. She has been with her company for over 7 years, holding positions in Global Consolidations, Global Accounting Operations, as well as System Integration projects of acquired companies. Prior to FMC, Sandra was an auditor at KPMG, LLP. for 5 years. Sandra holds a bachelor’s degree in accounting, and graduate studies in Business Process Management and Accounting Information Systems
Alex Lowen
GROUP GENERAL MANAGER – HEAD OF GROUP PERFORMANCE, HSBC
Alex Lowen is a Group General Manager at HSBC. HSBC is an international financial services organisation with 230k employees in over 60 countries. He is responsible for Performance Management, Reward, HR Transformation and People Analytics. He joined the company in September 2013 and is based in London. Prior to HSBC, Alex was responsible for Reward at UBS (2 years) and Goldman Sachs (11 years - New York and London).
Mike Harvey
VICE PRESIDENT – ENTERPRISE SYSTEMS DELIVERY, LOBLAW COMPANIES LIMITED
Mike is a very accomplished and motivated IT professional and leader with 30 years of experience in IT and 13 years in leadership positions in the retail industry. Mike has over ten years of experience in designing and implementing large ERP solutions, from architecture, hands-on design, configuration and process engineering to team leadership in senior management positions. IT background includes vendor management, developing delivery strategies, multi-million-dollar project portfolio management and leadership over multiple functional areas and applications. Recognized as a strong leader, innovative, executing on large transformations, team player and collaborator, goal oriented and easy to work with, Mike enjoys working in fast pace areas with strong focus on delivery.
Mike’s experience includes development and implementation of new modernization applications in the Supply Chain space as part of Y2K, Championed company consolidation of IT Solutions across Loblaw Banners across the country, Integral in driving a refresh of Supply Chain technologies from Planning systems through execution systems in OIM, TMS and WMS as part of a Supply Chain 2010 Program. Integral in driving the transformation to move Loblaw’s onto SAP (Master Data, Financials, Conversion of 21 Distribution Centers and over 1200 Stores) across Canada, Integral in driving the IT consolidation of Shoppers Drug Mart onto Loblaw common systems (SAP). The SAP implementation is one of the largest most complex implementations given the channels of business within Loblaw and the transaction volume based on servicing most consumers across Canada.
Jerome Perlikowski
PURCHASING DIRECTOR, LEAD – GLOBAL PROJECT, L'OREAL
Jerome is Purchasing Director, member of Purchasing Management Committee at L’Oréal, in charge of L’Oréal Global P2P Project, named MyMarket.
He has 16 years of international experience in cross-functional environment, always strongly connected to stakeholders and bringing value to business.
Engineer by background, completed with an MBA at INSEAD, Jerome started his career at Schwarzkopf-Henkel in new product development.
He joined L’Oréal Purchasing in 2006, and took part to the transformation of the function. Starting with Luxury Division Packaging, then Packaging Category Director, more recently in charge of all Purchasing Domains as Sourcing Director for the Zone Middle East and Africa, Jerome was appointed in 2016 as Global P2P Project Director.
MyMarket has started successfully with the pilot in Greater China, followed with a global roll-out on-going. MyMarket covers the full scope of Indirect Purchases at L’Oréal.
MyMarket is a transformation project, and its solution has been designed by a team of Finance, Purchasing, and IT specialists, with Accenture and SAP Ariba support.
Users centricity, efficiency, compliance, visibility on spend and value for business are the key project ambitions.
Randie Schlamowitz
EXECUTIVE DIRECTOR OF THE PLM PROGRAM – MERCK
Randie Schlamowitz is executive director of the PLM program at Merck. She has responsibility for delivering the technology, processes, data and user experience required to integrate product information across research and manufacturing.
Randie has been an IT professional for over 30 years starting her career with AT&T. Prior to her current role, Randie led Global Operations and Strategy introducing automation and analytics to enhance our operations.
Gabriela Azzali
HEAD – 4S PROGRAM, ORICA
Gabriela Azzali is Head of 4S Program at Orica. She is also ex BHP Billiton and has long experience in enterprise systems and SAP projects, from detailed configuration and functional consulting to overall project and program management.
Eric Doucet
SR CORPORATE PROGRAM MANAGER – PIERRE FABRE
Eric Doucet holds a Master of Industrial Economics from the University “Paris XIII”. He started his career in 1992 at United Parcel Service (UPS) France as a Method Engineer. Afterwards, he worked at Thomson Multimedia as Planning Manager before joining the Moulinex Group in 1995 where he held the same position. From 1997 to 2001, he took over the logistic activity for the American continent from Mexico.
Back in France, he joined the lngenico Group as Director of Logistics, prior to joining the Pierre Fabre group.
On September 2, 2002, Eric Doucet started as Director of Logistics in the Pierre Fabre Group. As such, he was responsible for animating and guiding the Logistics project team and the team in charge of Distribution in line with Bruno Foucaud’s prior activity.
From 2006 to 2015, he worked for “Pierre Fabre Dermo-Cosmétique” branch, under the responsibility of Jacques Fabre. He managed the Operations (including the Logistics Worldwide, Logistics France, Projects and Process Optimization divisions and the Supply Chain project).
As of 1st January 2016, he is appointed Director of the ERP France Program.
Scott B. Crider
VICE PRESIDENT – CUSTOMER SERVICES, SAN DIEGO GAS & ELECTRIC
Scott B. Crider is vice president of customer services for San Diego Gas & Electric, one of Sempra Energy’s California regulated utilities.
He oversees all customer-related activities for SDG&E, including customer service, digital channel management and strategy, customer programs, field and meter operations, revenue cycle activities, and electric rates. He is also leading an initiative to replace the utility’s customer information system and digital service portals.
Crider serves on the board of directors of Cleantech San Diego and the board of advisors of the UC Davis Energy and Efficiency Institute.
Crider has a bachelor’s degree in law and society from the University of California, Santa Barbara.
Frank Westerhof
GM ENTERPRISE PLATFORM MANAGER – SHELL
Frank Westerhof is the General Manager Enterprise platforms in Shell based in The Hague. As such Frank is responsible for driving the strategy of the collective of top 30 IT platforms in Shell building on a “market standard (SAAS) unless” foundation. An SAP strategy is a key part of this agenda; Shell is committed to adopting S/4HANA Cloud as a key lever to help drive a fundamental simplification of the Shell business model. Frank is playing a key role in shaping this journey for Shell.
In his more than 30 years with Shell, he has worked in both Downstream, Upstream and Corporate functions in quite a number of Shell locations across the world.
Ignacio Garcia
CIO CORPORATE SYSTEMS – VODAFONE
Ignacio is CIO of Corporate Information Systems at Vodafone. Prior to this position he was Head of Global ERP and Head of SAP Center of Excellence at Vodafone. Ignacio joined Vodafone in 2011.