Descrizione Profilo

 
 
WE GIVE NEW MEANING TO DIGITAL EVERY DAY.
JOIN ACCENTURE DIGITAL. TOGETHER WE CAN CREATE DIGITAL SOLUTIONS TAILOR-MADE FOR BUSINESS.
 
 
Fjord, part of Accenture Interactive, is a design and innovation consultancy that reimagines people’s relationships with the digital and physical world around them. We use the power of design to create services people love. By combining a human-centered approach with robust methodology, we work with some of the world’s leading businesses to make complex systems simple and elegant. Founded in 2001, Fjord has a diverse team of 1,000 design and innovation experts in 26 studios, including Atlanta, Austin, Berlin, Chicago, Copenhagen, Dubai, Dublin, Helsinki, Hong Kong, Istanbul, London, Los Angeles, Madrid, Melbourne, Milan, New York, Paris, San Francisco, São Paulo, Seattle, Singapore, Stockholm, Sydney, Toronto, Washington, D.C. and Zurich. For more information visit www.fjordnet.com or follow us on Twitter @fjord.  
 
 
SERVICE DESIGN LEAD - FJORD
Milan
 
 
Don’t just follow the rules. Set them.

 
A service design lead at Fjord is a creative lead, responsible for the quality of all deliverables across a variety of projects. In this role we expect you will communicate and envision service concepts and ideas using methods & tools that illustrate all the components and touchpoints of the service.
As a team lead, you will encourage innovative approaches to design techniques, enabling the design team to embrace different angles to a design problem, defining project roles, responsibilities and expectations to each team member, managing and maintain team motivation and morale, identifying and resolve issues. You will be responsible for establishing and managing the relationships and liaise with key client stakeholders throughout the project lifecycle and working with the Program Manager to issue regular status reports and troubleshoot problem areas.
 

Get inspired by our colleagues: https://vimeo.com/166757507

 


Qualifications

What makes the difference

  • 6+ years delivering interface design solutions for various clients as well as strong leadership experience. 
  • In-depth knowledge and experience within a relevant service design discipline.
  • Experience owning a project vision, execution, quality and client relationship.
  • Experience being highly accountable for design quality and project delivery.
  • Experience with concepting and ideation.
  • Experience with user research.
  • Workshop planning and facilitation skills.
  • Experience of iterative prototyping. 
  • Ability to build and maintain strong working relationships with colleagues, clients, and key stakeholders.
  • Ability to respond positively and calmly to shifting priorities, demands and timelines.
Best People, Best Training & Best Work: start your adventure at the top
 
Discover how your ideas and creativity can come to life in a young, friendly, dynamic and supportive environment. Guided by excellent leaders within a structured and customized training framework, you will rapidly build your own professional career. You will manage complex and challenging projects within an international environment by actively contributing to cutting-edge technology and the creation of a genuine digital devolution. When there are no limits to passion, there is no limit to innovation.
 
 
Inclusion & Diversity
 
Our Inclusion & Diversity strategy aims to break down all barriers and eliminate prejudice. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential.
We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.
 
For further information, visit our website: professioni.accenture.it
For information on our Privacy Protection Safeguards art13 L.679/2016 (GDPR) go to https://www.accenture.com/us-en/careers/privacy-policy
Accenture is an equal opportunities employer.

Accenture attua una politica di pari opportunità e accoglie le candidature provenienti da tutte le componenti della società senza operare alcuna discriminazione in base a razza, religione o convinzioni personali, origine etnica o nazionale, disabilità, età, cittadinanza, stato civile, inclusa convivenza di fatto e unione civile, orientamento sessuale, identità di genere, o qualsiasi altra condizione applicabile tutelata dalla legge.

Life at Accenture

Lavora in un luogo in cui puoi esplorare le tue passioni e dove puoi coltivare i tuoi talenti. Innova con tecnologie all'avanguardia e prendi parte ad alcuni dei progetti più interessanti che si possano immaginare.

Ambiente di lavoro

Dai il meglio di te ogni giorno, in un ambiente di lavoro che favorisce l'innovazione in tutto ciò che fai

SCOPRI DI PIÙ

Formazione e sviluppo

Con cinque centri di apprendimento regionali, classi connesse, corsi online e moduli di apprendimento, puoi prenderti il tempo per imparare, e farlo sempre

SCOPRI DI PIÙ

Visualizza tutto

About Accenture

Con oltre 482.000 dipendenti in oltre 120 paesi, Accenture risolve le sfide più impegnative per i propri clienti offrendo un'ampia gamma di servizi e soluzioni nelle aree Strategy, Consulting, Digital, Technology e Operations.

Visualizza tutto

Resta in contatto

Innova con noi

Cerca posizioni aperte che corrispondono alle tue competenze e ai tuoi interessi. Siamo alla ricerca di persone appassionate, curiose e creative, e che amano spingersi oltre i confini.

Accenture Careers Blog

Consulta i nostri consigli per la tua carriera, conosci le nostre persone e scopri di più sul lavoro che svolgiamo per i nostri clienti e per le comunità nelle quali operiamo.

Il Nuovo comincia ora

Ricevi job alerts, news e le ricerche sulla base delle tue preferenze. Scopri tutte le opportunità per te, iscriviti ora.

Visualizza tutto