Descrizione Profilo


Become an active digital innovation player.
Be a part of our young and international team shaping innovative processes using the most advanced digital technologies and driving businesses into the future.
Join our global Technology and Management Consulting teams. Help companies enhance their efficiency in Financial Services, Health and Public Service, Products, Communications, Media and Technology and Resources.
BSS/CRM Business Analyst
Bring innovation to the Communication, Media & Technology Industry. Shape the future of communications and define new technological and digital offerings and processes.
Experience the most innovative and exciting market scenarios with us.
What you will do
Immersed in a stimulating multidisciplinary and multicultural environment, your goal will be to lead companies in the evolution of their digital systems.
You will do this by creating automated business processes using artificial intelligence, by applying modern software development methodologies, such as DevOps and Agile. You will be responsible for the functional analysis of business requirements using BSS applications and Telco operator CRM.
You will handle:
  • Business requirement technical analysis
  • Drafting of functional specifications
  • Participate in customer meetings
  • Support development and testing teams
  • Working with offshore delivery center colleagues from India

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Smart New Digital Services for Schneider Electric.
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Who you are
You are suited to teamwork, sociable, and know how to draw inspiration from confrontation within a multidisciplinary environment. You have excellent analytical skills and can organise yourself in the best possible way. You work towards objectives and can express yourself in English.
Are you the person we have just described? If so, and you meet the following requirements, send us your application
  • Management, technical or IT Bachelor's or Master's degree
  • One to three years’ experience in CRM solutions analysis in important business transformation programmes or application maintenance
  • Knowledge of computer system and databases principles
  • Knowledge and proper use of the office package particularly Word, Excel and PowerPoint
  • Ability to analyse business processes and business solutions design
  • Knowledge of Siebel is a bonus
  • Telecommunications experience is preferred
Why Accenture
Discover how you can bring your ideas and creativity to life in a young, friendly, dynamic and supportive environment. Grow with us and build a fast-moving career supported by excellent leaders. Thanks to their expertise and a structured and personalised training, you will learn a unique, widely-recognised working method that will transform you into a first-class professional.
Inclusion & Diversity

We offer an environment where all differences are respected, and employees are valued solely for their talent. Under articles 1 and 18 of law 68/99, we evaluate the candidates belonging to Protected Categories. Accenture guarantees equal opportunities.


For further information, visit our website:
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Accenture is an equal opportunities employer.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

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Be your best every day in a work environment that helps drive innovation in everything you do.


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Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.


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