Descrizione Profilo


Why Accenture? To discover the energy and commitment we devote to our customers by transforming their working method with the most advanced technologies. At Accenture, you'll grow as a member of an international network. Each day, you’ll make a difference using whatever makes you unique.

 
IT Service Manager - ITIL

Milano

Your challenges


  • You will be the main reference for the international project definition and activation of processes and procedures within the new TLC Operating Model, which you will manage following customer objectives and expectations.
  • You will contribute to the service’s continuous improvement and process optimisation following the ITIL standard and the customer's ITSM tool.
  • You will redesign the TLC process based on the underlying network infrastructure transformation.
  • You will work with the network's operating team and support them in their training.


Image Thumbnail

Smart New Digital Services for Schneider Electric.
Scopri di più

Qualifications


Why we would choose you? The challenges you face reflect your ambitions, this is your chance!  To stand out and face them in the best way:

 
  • You have at least three years of IT Service Management experience in ITIL logic, preferably in a consulting firm.
  • You have consolidated Program Management Office and IT Operating Model skills
  • You can use ITSM (ServiceNow, Remedy, HP Service Manager, etc) and monitoring (Nagios, etc) tools
  • You communicate in English fluently.
  • You have a management or telecommunications engineering degree
  • You love to share and learn different things.
  • Every day is a new challenge for you and an opportunity to learn something new.
 

Are you determined to face and beat off the challenges this role brings even if you don't have all the required qualifications? Apply and tell us how you can make a difference.


Find out how best to prepare for our selection process and discover what is  important to us: https://www.accenture.com/it-it/careers/recruiting-faq-answers

 
For further information, visit our website: professioni.accenture.it

For information on our Privacy Protection Safeguards art 13 L.679/2016 (GDPR) click here https://www.accenture.com/it-it/careers/privacy-policy 

Accenture is an equal opportunities employer
 
 

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

LEARN MORE

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

LEARN MORE

Visualizza tutto

Learn more about Accenture

With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Visualizza tutto

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

Visualizza tutto