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Global Legal Knowledge & Learning Lead

Sede annuncio: Location Negotiable

Codice annuncio: 00647329

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- Descrizione profilo

Organization: Corporate Functions/Legal
Location: Chicago, New York, Washington DC, Atlanta, San Francisco or Philadelphia
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.


Legal and Commercial Services professionals deliver and coordinate legal, contract and commercial advice and counsel in support of Accenture's or our clients' business, working to manage and mitigate risk and ensure ethical behavior and compliance with laws and company policies.     


Job Description


The Legal Knowledge & Learning Lead will define and drive the overall vision for K&L. They will shape Legal’s K&L strategy, policies, standards and approaches. They will set in place strategic plans and drive K&L uptake, quality, consistency and alignment of local country efforts. They will promote K&L cultures, and oversee the management of K&L, throughout Legal. In doing so they will advise key Legal stakeholders on K&L and act as an ambassador for K&L within Legal and the rest of Accenture.


This is an exciting opportunity to shape and influence the Knowledge & Learning (K&L) strategic agenda within Legal. The Legal Knowledge & Learning Lead will define and drive the overall vision for K&L. They will shape Legal’s K&L strategy, policies, standards and approaches. They will set in place strategic plans and drive K&L uptake, quality, consistency and alignment of local country efforts. They will promote K&L cultures, and oversee the management of K&L, throughout Legal. In doing so they will advise key Legal stakeholders on K&L and act as an ambassador for K&L within Legal and the rest of Accenture.


Architecting Legal’s Knowledge strategic agenda:

  • Setting out the Legal Knowledge vision, philosophy and guiding principles
  • Developing the Legal Knowledge strategic priorities (focus areas and goals over multiple years)
  • Putting in place Knowledge policies, standards and guidelines
  • Designing the framework for developing, analyzing and reporting on Knowledge effectiveness and quality measures

Evolving Legal’s Learning & Development (L&D) strategic agenda, in conjunction with Accenture HR Talent and Learning:

  • Refining the Legal L&D vision, philosophy and guiding principles
  • Establishing the Legal L&D strategic priorities
  • Embedding L&D policies, standards and guidelines
  • Revising L&D effectiveness and quality measures

Driving the K&L strategic agendas through support for strategic planning, coordination and alignment of efforts. In doing so, driving greater consistency and effectiveness of K&L across Legal:

  • Working with Legal teams to help them understand the K&L strategic agendas; to prioritize allocation of resources (including appropriate individuals to be Knowledge Champions and L&D Champions); and to assign accountabilities to these resources
  • Supporting the Champions in developing and executing K&L strategic plans, in assessing the current maturity of K&L activities and understanding the requirements for gap closure
  • Working with the Champions to identify potential issues and areas for improvement; to scope pragmatic solutions; and to disseminate lessons learned and best practices

Managing the development of the K&L operating model:

  • Identifying resourcing gaps within K&L core team and Champions; supporting gap closure; mentoring high-potential resources and ensuring their progression
  • Promoting use of cost-effective K&L resources, nearshore and offshore

Identifying, creating, facilitating and executing K&L investments:

  • Working with the Champions and Legal Technology team to ensure greater uptake of existing global K&L platforms (particularly Legal Connect); and to develop, design and deliver other platforms that address priority functional gaps in a user-friendly, flexible and integrated manner
  • Providing a strategic view on the further development of K&L systems and practices; taking the lead in implementing new ideas and solutions
  • Ensuring best use of Legal’s K&L budget
  • Overseeing sourcing and vendor management for K&L services provided by third parties

Developing and promoting K&L cultures by facilitating engagement and communication across Legal.

  • Overseeing active engagement with the Legal teams and influencing them to collaborate and contribute towards K&L initiatives
  • Building a vibrant K&L community through targeted forums, events and networking activities. This community will include K&L Champions across Legal, the core K&L team, representation from HR and other parts of Accenture as required


Basic Qualifications:
  • Undergraduate degree required
  • Minimum of 8 years working experience within law firms and/or legal environments
Preferred Qualifications:
  • Legal professional status (licensed attorney or equivalent) preferred
  • Within these environments, experience of heading up or holding a senior Knowledge Management functional position. This includes experience of developing and deploying Knowledge strategies, policies and initiatives.
  • Also, within these environments, notable exposure to L&D matters such as role-based competency, learning strategies and the various components of learning architectures including learning solutions, approaches, programmes, technology and core processes.
  • Experience of Knowledge technology projects, grounded in a good understanding of technology and its potential to impact the delivery of legal services. Experience of L&D technology projects preferred.
  • Experience of working with senior management and/or board members on strategy, planning, design or major implementation projects.
  • Experience of leading and managing teams
  • Strong evaluation and problem-solving skills: able to identify the real issue, and to anticipate requirements and potential consequences.
Professional Skills:
  • Logical reasoning: able to demonstrate rationale behind any recommendations and achieve consensus around proposed outcomes
  • Outstanding spoken and written communication skills: able to deal confidently, tactfully and appropriately with people of different disciplines and at all levels of the organization
  • Strong influencing and negotiation skills: able to build strong relationships with multiple global stakeholders quickly via virtual tools; listen, understand and respond to any concerns.
  • Prioritization skills: Comfortable working within a large and complex environment with multiple stakeholders and interest groups. Able to dynamically manage changing (and often competing) requirements from these stakeholders.
  • People development: Able to build effective teams, uses opportunities to coach and support others to build skills and confidence.
  • Task management: Professional and organized approach to delivery. Able to work under pressure and to tight timescales, with minimal supervision.
  • Strategic thinking and innovation: Able to think strategically but also willing and able to roll their sleeves up and do whatever is needed to achieve key business objectives, diving into detail where necessary.
  • Influence and communication: Able to be highly credible and persuasive, influencing key stakeholders and effecting change with or without direct reporting authority.
  • Collaboration: Able to work well with others, to build strong relationships, to share knowledge and expertise to foster a sense of trust.
  • Drive: Commitment to getting things done, including self-sufficiency and the lack of need for detailed direction.
  • Flexibility: Ability to manage diary and working pattern to enable more interactions with global stakeholders.
  • Resilience: Able to manage emotions and take steps to manage workplace frustrations constructively; remaining calm and positive under pressure.
  • Demonstrated leadership in professional setting; either military or civilian 
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture. 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.

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