Digital technologies—mobility, social media, analytics, cloud computing, Internet of Things, and identity and security technologies—can reinvent the work, innovation, and impact of international development organizations. When people, devices and data are connected in meaningful ways, the sky’s the limit on what can be achieved. Yet true digital transformation depends on the ability to link digital technologies to one another and to the broader context—to organization and mission goals, business and operating models, cross-sector partnerships, and most importantly, to people.
Digital is an enabler. It must be designed around people, services and the local environment to extend the reach of programs, increase efficiency, and gain better insights. This is how digital technologies can transform field staff experiences; engage clients, beneficiaries and donors in new and creative ways; empower decision makers and communities themselves with real-time insights; accelerate local innovation; and touch lives across the developing world.