Global Business Services: Your best defence and offence to outpace change, now and in the future
The disruption caused by the recent COVID-19 crisis hasn’t spared any industry. Reeling under sudden and unprecedented lockdowns, halted manufacturing, and interrupted supply chains, companies—big and small—have been forced to take the quintessential pause to rethink and re-strategize their business models to stay afloat.
With one exception. Companies with agile operating models and those with a vision to address the immediate needs and plan for the future didn’t have to work as hard.
Not only did such companies survive but even recorded new growth during this phase. Case in point, a pharmaceutical company in India that hit a 52-week market high (a 128 percent spike) in the “lockdown” quarter (April–June). How? It leveraged an agile operating Global Business Services (GBS) model along with cost control initiatives to drive strong growth across markets.
The era of intelligent agility is here
Global business shared services models can be the panacea companies are looking for—providing them immunity against disruption, injecting cost elasticity and higher operational resilience into their systems. It can also help companies fuel future growth by unlocking trapped value through better control and fewer revenue leakages. Indeed, it can act both as an armor against disruption as well as a weapon to charge ahead and create new growth.
To read the full article: Download the PDF report, listen to the audiobook or browse through the article in the flipbook below.