
A stairway to hyper agility
January 25, 2021
January 25, 2021
The disruption caused by the recent COVID-19 crisis hasn’t spared any industry. Reeling under sudden and unprecedented lockdowns, halted manufacturing, and interrupted supply chains, companies—big and small—have been forced to take the quintessential pause to rethink and re-strategize their business models to stay afloat.
With one exception. Companies with agile operating models and those with a vision to address the immediate needs and plan for the future didn’t have to work as hard.
Global business shared services models can be the panacea companies are looking for—providing them immunity against disruption, injecting cost elasticity and higher operational resilience into their systems. It can also help companies fuel future growth by unlocking trapped value through better control and fewer revenue leakages. Indeed, it can act both as an armor against disruption as well as a weapon to charge ahead and create new growth.
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Captive or in-house shared services models provide companies up to 20-30 percent productivity gains in the short run. Outsourced shared service models can offer 2-3 times the benefit—up to 50-60 percent productivity gains continually.