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In the third of a four-part video series John Cusano, Senior MD, Global Insurance Industry Practice, speaks about the five trends outlined in the Technology Vision for Insurance 2016. These include intelligent automation, the liquid workforce, platform economy, predictable disruption and digital trust.

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"There was a time when the insurance workforce could be static—people could do basically the same things, in the same way, year after year. That won’t work anymore."
Senior MD, Global Insurance Industry Practice