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O2C collection

Job Location: Gurugram

Job Number: J7665

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- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network.

Accenture Operations smartly connects the capabilities required to outperform in a digital world, transforming the operations of the digital business by providing technology-enabled, secure and flexible business operations “As-a-Service,” to help our clients accelerate innovation, revenue growth and cost reduction.

Responsibilities:
•Collections: Adherence to client policies and procedures pertaining to Collections.
•Process Collections transactions (e.g. collection activities, updating payment information, reporting, adjustments and write offs, credit and debit memos, invoices cleared/closed, )
•Provide collection reports including those that measure the process against stated targets, and delinquent customer reports.
•Archiving, records retention and audit support.
•Billing/AR Help Desk, including resolving Level 1 collection inquiries, and assisting if required in Level 2 and Level 3 inquires. For reference: Level 1 includes but not limited to inquiries regarding: factual information, status, operational procedure, and policy contents. Level 2 includes but not limited to inquiries regarding: policy clarification from a policy expert, and assessment of policy or process changes. Level 3 includes but not limited to inquiries regarding: complex policy interpretation, authority to consider requests for exceptions or policy changes, and relationship impacting issues.

Must to have skills:
1) Basic Accounting
2) General Accounting
3) Oracle/MS Office#


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

Accenture has not authorized any agency, company or individual to either collect money or arrive on any monetary arrangement in exchange for a job at Accenture. Accenture's criterion for hiring candidates is merit. Any agency, company or individual offering employment with Accenture in exchange for money is misrepresenting their relationship with Accenture, which has not authorized any such action. If you are approached by any entity or individuals who demand money or any other form of compensation in return for a job offer at Accenture – even if they present themselves as representatives or employees of Accenture – please send the details to Accenture Business Ethics Line.

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