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Juniper Switching

Job Location: Mumbai

Job Number: J136636

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- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 394,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
    
     Role : SW/Application Tech Support Practitioner
    
     Role Description :
     • Provide Level-2 support and troubleshooting of the network issues with respect to the projects/internal environment.
     • End to end project transition
     • Meet customer expectation by the timely delivery of all network services per the defined in OLA.
     • Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, ISO 22301
     • Coordination with other support functions (OC, CCT Ops, Shift Ops, L3 Team), vendors and third party team to resolve the network issues in a timely manner.
    
     Must have Skills : Juniper Switching
    
     Good to Have Skills : Cisco Firewall Management.#
Full Time Graduation


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