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Servicenow Tools Administration

Job Location: Mumbai

Job Number: J119316

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- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 394,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
    
     Role : IT Service Management Coordinator
    
     Role Description : Deliver Information Technology Infrastructure Library (ITIL) service operations processes of problem, change, configuration, incident and release management.
     Specialize in the delivery of one of the processes, or provide management and coordination across multiple processes.
    
     Must have Skills : Servicenow Tools Administration
    
     Job Description Additional Comments :
     Project :XLC
     Role: Service Now Support Admin
     Skill: Service Now Admin & Development Experience: 3 to 5 Years
     Minimum Skill Requirement: Service Now admin, Development, Java scripting
    
     Must Have:
     • Admin experience on ServiceNow Modules (Incident, Problem, Change, CMS, CMDB, Service Catalog, Integration, Knowledge & Asset Mgmt)
     • Maintenance, administration and version standardization of Service Now
     • Experience with ServiceNow development/configuration with Java certified
     • Develop Applications on SNOW Platform
     • Customized Service levels
     • Platform Upgrades
     • Service Management Process development
     • Third Party Management/Integration with other ITSM tools & 3rd Party tools
     • Configuration of functionalities according to the best process & practices
     • Mentoring and Training the junior resources
     • Serve as a highly technical skilled specialist resource within the ServiceNow domain to provide support
Full Time Graduation


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