Job Title - CN - Public Service - Social Services - Manager

Management Level: 7-Manager

Location: Bengaluru, BDC7A

Must-have skills: Social Services

Good to have skills: Knowledge of emerging technologies, cloud computing, and cybersecurity best practices.

Job Summary:

This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions.

Roles & Responsibilities:

Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency.

The Practice – A Brief Sketch

As a part of the Public Service industry practice, you will help Governments and Public Service agencies across the globe adapt to new climates, new expectations, and new ways of working. You will help our clients to identify and address their greatest challenges to achieve maximum shareholder value.

Our practitioners bring in right blend of strategic and operational experience and deep understanding of Public Service industry and we provide end-to-end business services as well as individual consulting, outsourcing and technology projects around the globe in all strategic and functional areas. We focus on the following sub-industries:

• Social Services + (Employment, Pensions, Education, Child Welfare, Government as a platform, Digital Citizen Services)


• Global Critical Infrastructure Services (Urban & city planning, Smart Cities, High Performing City Operating Model)

• Admin (Citizen experience, Federal Funds Strategy, Workforce Strategy, Intelligent Back Office, Revenue industry strategy, Post & Parcel)

An ideal candidate will be responsible for driving our client’s strategy and business planning efforts. As a part of the team, you will help with the following:

a. Project Delivery: Deliver projects for global Public Service clients by working together with medium to large size teams. Responsibilities may include strategy, implementation, process design and change management for specific modules.

b. Business Development: Support efforts of global sales team to identify and win potential opportunities within the practice.

c. Industry Experience: Provide industry expertise in Public Service industry segments.

d. Domain Development: Development of assets and methodologies, development of point-of-view, research or white papers, internal tools, or materials for use by larger community.

Bring your best skills forward to excel in the role:

• Leverage your extensive knowledge of Public Service, Social Welfare, Child Welfare, Family Welfare, and Case Management to provide strategic consulting services to clients worldwide.

• Collaborate with clients to identify opportunities for technology-driven transformations that

Professional & Technical Skills:

- Relevant experience in the required domain. 

- Strong analytical, problem-solving, and communication skills. 

- Ability to work in a fast-paced, dynamic environment.

Additional Information:

- Opportunity to work on innovative projects. 

- Career growth and leadership exposure.

About Our Company | Accenture