S&C -GN - SC&O – Operations & Process Transformation Manager
Job Title - Operations & Process Transformation + Manager + S&C GN
Management Level: 7-Manager
Location: Gurgaon, Bangalore, Mumbai
Must-have skills: Transformation + MC + RPA/BPM/PM
Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills.
Job Summary:
This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions.
Roles & Responsibilities:
Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance.
As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their supply chains for tomorrow—with a positive impact on the business, society and the planet.
Together, let’s innovate, build competitive advantage, and improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives:
- Be the Business/Process Architect to lead whiteboarding sessions with senior business stakeholders.
- Have experience in Business Architecture Framing with help of Operating Model Design, Value Chain Analysis, Customer Journey Mapping, Business Capability Modelling etc.
- Be adept in Process Discovery and/or Improvement initiatives.
- Lead the creation of assets, accelerators, use case creation and enhancement
- Lead business development initiatives and solutioning for RFP response
- Demonstrate leadership qualities and the ability to solve complex business problems
Bring your best skills forward to excel in the role:
- Strong analytical skills to reach clear-cut, methodical solutions
- Ability to solve complex business problems and deliver client delight
- Excellent communication, interpersonal and presentation skills
- Cross-cultural competence with an ability to thrive in a dynamic environment
- Strong team-management skills
Professional & Technical Skills:
- Relevant experience in the required domain.
- Strong analytical, problem-solving, and communication skills.
- Ability to work in a fast-paced, dynamic environment.
- Proven track record with marquee BPM tools like ARIS, Blueworks, Signavio and/or market leaders in architecture space e.g. LeanIX, BiZZdesign, Alfabet etc.
- Conceptual understanding of as-is processes around Procure to Pay, Order to Cash, Record to Report, Hire to Retire etc. and ability to design to-be process
- Demonstrate in-depth knowledge of industry trends, ERP/CRM platform transformation journey, new technologies, and tools.
- Experience with lean six sigma projects and/or training/certification will be a plus
- Strong communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels
Additional Information:
- Opportunity to work on innovative projects.
- Career growth and leadership exposure.
Experience: Minimum 8+ Year of experience is required
Educational Qualification: MBA Fulltime
Mumbai
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