The Strategy & Consulting Global Network Song Practice | UX/UI Designer

Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change.

Practice: Song I Areas of Work: UX/UI Designer | Level: Consultant | Location: Bangalore, Gurgaon, Hyderabad | Years of Exp: 4-8 Years

Explore an Exciting Career at Accenture

Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest?

Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Capability Network Song practice.

The Practice – A Brief Sketch

The Global Network Song practice is aligned to the global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Design & Digital Products, Marketing Transformation, Connected Commerce and Advanced Customer Experience. These services help our clients become living businesses by optimizing their digital products, marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.

You will work closely with our clients as consulting professionals who design, build and implement experiences  that can help enhance business performance & drive customer satisfaction. As part of the team, you will drive the following:

• Requirement Gathering - Collaborate with product managers and stakeholders to gather and refine user requirements within the defined scope.
• UX Research - Conduct user studies, benchmark best practices, and create personas through research and data analysis. Assess existing user experiences, identify gaps, and propose actionable recommendations.
• UX Design and Prototyping - Create wireframes, user flows, flow diagrams, and storyboards to communicate interaction and design concepts effectively. Use design tools like Figma to develop high-fidelity mockups and interactive prototypes that meet project goals.
• User Experience Testing - Design and conduct UX testing sessions with users to evaluate the usability, accessibility, and desirability of prototypes. Gather and incorporate feedback to refine and enhance design solutions.
• Design UI elements such as navigation components, search boxes, page ribbons, tabs, widgets, CTAs, carousels, in-app banners etc for digital assets
• Work closely with developers to ensure designs are implemented accurately and according to design specifications.

Good to Have :

• Experience in creating demo videos or interactive presentations to communicate design concepts effectively to clients and stakeholders.
• Basic knowledge of video editing tools is an advantage.
• Understanding of motion design to enhance UI prototypes with micro interactions and transitions.

Bring your best skills forward to excel at the role:

Design Expertise:

• Proven ability to create wireframes, prototypes, and high-fidelity mockups that align with client objectives and user needs.
• Experience designing user flows and interactive designs based on behavioral insights.

Behavioral Science Knowledge:

• Strong understanding of customer behaviors, motivations, and trends, with the ability to apply AI insights to enhance user experiences.

Communication Skills:

• Ability to craft compelling design narratives and present them effectively to stakeholders to influence product strategy.

Collaboration and Adaptability:

• Experience working closely with multidisciplinary teams, including data scientists and AI engineers, to integrate intelligent features into designs.
• Eagerness to embrace new challenges and continuously evolve with emerging technologies.

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