GN – Comms & Media – Japan Bilingual – Manager

Job Title - GN – Comms & Media – Japan Bilingual – Manager

Management Level: 7-Manager

Location: Gurugram, DDC1A

Must-have skills: Enterprise Data Strategy

Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills.

Job Summary:

From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements:

• Deep expertise in one or more Telecom Domains
• Lead delivery of small to medium-size teams to deliver management consulting projects for global clients.
• Lead innovation transformation programs and process enablement for our clients
• Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on.
• Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community.
• Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas.
• Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables.
• Understand customer needs and translate them to business requirements, business process flows and functional requirements
• Experience to engage with stakeholders independently
• Execute a transformational change plan aligned with client’s business strategy and context for change. Engage stakeholders in the change journey and build commitment for change.

Roles & Responsibilities:

• Project Delivery: Work in teams to deliver projects for global clients, and be responsible, with minimal supervision, for:

• Propose solutions to the client based on gap analysis for the existing Telco platforms.
• Led technology transformation for Comms and Media clients focusing on restructuring legacy IT / Tech stack and cost structures.
• Industrialize technology departments through productivity and output improvements.
• Lead agile transformations of technology departments.
• Gather business requirements from client stakeholders via interactions like interviews and workshops with all stakeholders.
• Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements –thereby acting as an interface between business and technology teams.
• Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions and design detail level to-be process.
• Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters
• Understanding of technology and IT transformations, software development in Agile/ SAFe set-up
• Independently liaise with customers and convincingly present solutions - especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required.
• Engage all the stakeholders as a virtual team (Customer, Development and Accounts team, Product manager, operations)
• Business Development: Support efforts of global sales team to identify and win potential opportunities within the C&M practice.

Professional & Technical Skills:

• Strong analytical and problem-solving skills
• Experience working with senior decision makers preferred.
• Exposure to global clients is preferred.
• Possesses excellent communication (written and oral) skills and excellent presentation skills.
• Comfortable working at the highest levels of client organizations and interacting closely with the “C” level executives in a range of environments.
• Comfortable functioning in a broadly positioned and highly diverse consulting firm.
• Excellent teamwork and ability to work in distributed delivery environment.
• Possesses and demonstrates high integrity and credibility as perceived by all those with whom s/he will work.
• Strong intellect coupled with proficient commercial instincts.
• Be flexible and have a good team approach.

Additional Information:

• The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using SAP S4/HANA Development.
• Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing roles.

• Plan and deliver well-structured oral and written communications.
• Strong analytical, problem-solving skills and good communication skills
• Exposure to global clients is preferred.
• Should have Cross-cultural competence with an ability to thrive in a dynamic environment.
• Good experience of team Management – Coach and mentor team members in projects, on asset development, BDs, and overall professional development

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