Integration Engineer
Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements.
Must have skills : ServiceNow IT Service Management
Good to have skills : ServiceNow Configuration Management Database (CMDB), JavaScript
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Integration Engineer, your day involves providing expert consultative services focused on business and system integration to support clients in implementing effective solutions. You engage deeply with clients to understand their needs and translate these into practical business and technology strategies. Your role includes leading discussions on transformation initiatives, guiding the customer journey, and shaping functional and application designs. You ensure that the technology and business solutions align closely with the client s requirements, fostering seamless integration and driving successful project outcomes through collaboration and strategic insight.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the coordination of integration activities to ensure alignment with project goals and timelines.
- Facilitate communication between technical teams and business stakeholders to ensure clarity and shared understanding.
- Mentor junior team members by providing guidance and support to enhance their skills and performance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Experience with JavaScript, HTML, CSS for customizing ServiceNow applications.
- Understanding of the ServiceNow architecture and modules.
- Familiarity with ServiceNow administration and development.
- Proficiency in JavaScript (client-side and server-side).
- Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.).
- Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.
- Experience with CMDB (Configuration Management Database).
- Building and customizing workflows using the Flow Designer and Workflow Editor.
- Knowledge of ServiceNow Orchestration.
- Knowledge of relational databases and SQL queries.
- Hands-on experience in integrating ServiceNow with other systems.
- Good To Have Skills: Experience with ServiceNow scripting and automation tools
Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
Gurugram
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.