Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Sales Cloud Incentive Compensation
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing the overall functionality of the systems you support. Your role will be pivotal in maintaining the integrity and efficiency of the software applications that drive business success.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Experience in establish & monitor governance processes across multiple Oracle Fusion Incentive Compensation instances.
- Expertise in Incentive capabilities of Incentive Compensation– Compensation Plan, Payments Life cycle, integrations and data model extensions.
- Should have experience in
Compensation Plan and Components,
Classification and Credit rules
Transaction Process Management
Workflows/Approvals
Participation management
security
Import/Export
Payment Processing, Payment Plan
Dispute Management
SOAP/REST APIs
User Defined Queries
Formulas
Reports and Dashboards, configuration workbooks
- Good To have experience in Territory, Quota management
- Experience in establishing unified design and documentation standards & guidelines.
- Be part of requirement and design discussions for global Oracle fusion incentive compensation implementations to review and approve Compensation Plan and Credit Rule design framework.
- Good to have experience with other oracle cloud integrated applications like Sales cloud and B2B service cloud.
- Experience in understanding continuous integration and development
Additional Information:
- The candidate should have minimum 7.5 years of experience in Oracle Sales Cloud Incentive Compensation.
- This position is based at our Kolkata office.
- A 15 years full time education is required.
Kolkata
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.