Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through timely and effective problem resolution.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system reliability and performance through innovative problem-solving.
- Mentor junior team members to enhance their technical skills and support capabilities.
- Coordinate cross-functional communication to ensure alignment on issue resolution and system updates.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in DevOps.
- Strong knowledge of continuous integration and continuous deployment pipelines.
- Experience with infrastructure automation and configuration management tools.
- Ability to monitor and troubleshoot complex distributed systems.
- Familiarity with cloud platforms and container orchestration technologies.
- Skilled in scripting and automation to streamline operational tasks.
Additional Information:
- The candidate should have minimum 5 years of experience in DevOps.
- This position is based at our Bhubaneswar office.
- A 15 years full time education is required.
Bhubaneswar
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