Infra Tech Support Practitioner
Project Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support.
Must have skills : DevOps
Good to have skills : Linux Operations
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Job Title: Azure Operations Resource (Level 9+)
Location: No location constraint, work in shifts, EST time zone
Job Summary:
We are seeking an experienced Azure Operations Resource with a strong background in managing and maintaining complex Azure environments. The ideal candidate will be responsible for ensuring the stability, performance of our Azure infrastructure, implementing best practices for operations, monitoring, and incident management.
Key Responsibilities:
1. Manage, monitor, and optimize Azure infrastructure and services (VMs, networking, storage, databases, etc.).
2. Incident management
3. Troubleshooting user reported issues
4. Implement and maintain operational best practices, including backup and recovery, disaster recovery, and high availability.
5. Monitor Azure environments for performance, security, and availability issues, and respond to incidents promptly.
6. Automate operational tasks using Azure Automation, PowerShell, or other scripting tools.
7. Provide expertise and guidance on Azure operational challenges and solutions.
Job Title: Azure DevOps Resource (Level 9+)
Location: No location constraint, work in shifts, EST time zone
Job Summary:
We are looking for a highly skilled Azure DevOps Resource to lead and implement our continuous integration, continuous delivery (CI/CD) pipelines and DevOps practices within Azure. The successful candidate will drive automation, improve deployment processes, and foster a culture of collaboration between development and operations teams.
Key Responsibilities:
1. Design, implement, and manage robust CI/CD pipelines using Azure DevOps.
2. Automate build, test, and deployment processes for various applications and services on Azure using Azure Biceps.
3. Administer and configure Azure DevOps organizations, projects, repositories, and build agents.
4. Implement infrastructure as code (IaC) using Azure Resource Manager (ARM) templates, Bicep.
5. Collaborate with development and operations teams to optimize development workflows and ensure seamless deployments.
6. Establish and maintain monitoring, logging, and alerting for applications and infrastructure.
7. Assigning permissions, troubleshooting issues reported by users and incident management.
Bengaluru
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