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Infra Tech Support Practitioner

Infra Managed Service Team Lead/Consultant | Full time | Experience: 5-10 years
Job No. ATCI-5471074-S2002884 | Pune | Required Skill: Network Architecture and Design
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Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Network Architecture and Design
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Job Title: Senior Full Stack Engineer Hybrid Network

Summary The Full Stack Hybrid Network Engineer is responsible for the operations and management of hybrid network infrastructures. This role specializes in maintaining core routing and switching, cloud networking, SDWAN, SASE, SDLAN/Wireless, SDA, and NAC platforms. The engineer leverages automation, scripting, and AI-aided observability tools including Agentic AI frameworks to ensure resilient, secure, and efficient network operations across multi-vendor and multi-cloud environments.

Key Responsibilities:

- Operate, monitor, and maintain core routing and switching network infrastructure (Juniper, Prisma Access).

- Manage and support SDLAN/Wireless solutions on Juniper or similar platforms, ensuring optimal performance and reliability.

- Manage and support Juniper Mist solutions including Juniper SRX, EX Switches & AP, ensuring optimal performance and reliability.

- Operate and manage NAC platforms such as Juniper and/or Aruba ClearPass, ensuring secure network access and compliance.

- Deploy, operate and manage SASE solutions using Prisma, or similar platforms, supporting secure connectivity for cloud and remote users.

- Utilize IaC & orchestration tools to automate network deployment and configuration tasks.

- Oversee cloud networking environments (Azure, AWS, GCP), including cloud-native network controls and integrations.

- Continuously monitor, troubleshoot, and optimize network infrastructure using AI-aided observability and management tools.

- Automate network operations and routine tasks using scripting languages (Python, Ansible, or similar) and orchestration platforms.

- Apply Agentic AI frameworks to enhance network observability, automation, and self-healing capabilities.

- Ensure compliance with networking best practices and organizational policies.

- Evaluate and implement new networking technologies and tools to improve operational efficiency.

- Provide technical support and guidance to team members, clients, and stakeholders.

Required Skills:

- Strong proficiency in core routing and switching (Juniper, or similar).

- Hands-on experience with SDLAN/SDWAN/Wireless platforms (Juniper, or similar).

- Experience with SDA platforms (Cisco Catalyst Center).

- Experience with NAC platforms (Juniper Mist, Aruba ClearPass).

- Experience in cloud networking (Azure, AWS, GCP).

- Experience in automation and scripting (Python, Ansible, or similar).

- Experience with AI-aided network observability and management tools.

- Understanding of Agentic AI frameworks for network operations.

- Ability to troubleshoot complex network incidents and infrastructure issues.

- Excellent communication and collaboration skills.

Certifications (Required/Preferred/Similar):

- Juniper Certified Network Associate (JNCIA) Junos

- Juniper Certified Network Associate (JNCIA) Mist

- Juniper Certified Network Specialist (JNCIS) MistAI-Wired

- Juniper Certified Network Specialist (JNCIS) MistAI-Wireless

- Prisma Access SASE Security: Design and Operation

- Aruba Certified Mobility Associate (ACMA)

- Cisco Certified Specialist Enterprise SDA

- Aruba Certified ClearPass Professional

- Certified Cloud Network Engineer (Azure, AWS, or GCP)

- PCEP Certified Entry-Level Python Programmer

- Red Hat Certified Specialist in Ansible Network Automation (EX457)

Additional Information:
- The candidate should have minimum 5 years of experience in Network Architecture and Design.
- This position is based at our Pune office.
- A 15 years full time education is required.
Resource needs to be AI Ready.
AI Powered Tech Talent
15 years full time education

Pune

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