Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Manhattan Warehouse Solutions Technical
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Role: Manhattan WMS Techno-Functional Analyst (L9)
High-Level Responsibilities
Provide day-to-day techno-functional support for Manhattan WMS in support of warehouse and distribution operations.
Work closely with business users, warehouse operations, and technical teams to support system stability and enhancements.
Execute configuration changes, issue resolution, and testing activities under established processes.
Support critical distribution and supply chain activities with reliability and responsiveness.
What You Will Do in the Role
Support and configure Manhattan Warehouse Management System (WMS) across one or more versions.
Assist in gathering and clarifying business requirements related to warehouse operations (receiving, picking, packing, shipping).
Provide application support, including incident triage, issue investigation, and coordination through resolution.
Execute system setups, parameter changes, and minor enhancements following defined standards.
Support and validate integrations between Manhattan WMS and related systems.
Participate in functional, integration, and regression testing for releases and fixes.
Work with senior analysts and leads during peak operational periods and release activities.
What You Will Bring (Experience)
5+ years of experience working with Manhattan WMS in a techno-functional or application support role.
Solid understanding of warehouse and distribution center processes.
Experience supporting production systems in an operations-focused environment.
Exposure to requirement analysis, configuration, and testing activities.
Ability to analyze issues, identify likely root causes, and escalate appropriately.
Nice-to-Have Skills
Exposure to multiple versions of Manhattan WMS or Manhattan Active WM.
Basic SQL skills for data validation and troubleshooting.
Experience in retail, supply chain, or distribution environments.
Familiarity with Agile or ticket-based support workflows.
Awareness of automation or material handling system integrations.
Personal Skills & Qualities (Soft Skills)
Strong attention to detail and commitment to system reliability.
Clear and professional communication with business and technical teams.
Willingness to learn and grow within the Manhattan WMS ecosystem.
Ability to stay calm and focused during time-sensitive operational issues.
Team-oriented mindset with a customer-support focus.
Bengaluru
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.