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Application Support Engineer

Application/Cloud Support Associate Manager | Full time | Experience: 5-10 years
Job No. ATCI-4918901-S1851867 | Gurgaon | Required Skill: Micro Focus Operations Manager i
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Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Micro Focus Operations Manager i
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

JOB DESCRIPTION – AWS MICROFOCUS LEAD The AWS Microfocus Lead oversees Intel, Unix, and mainframe operations at our client’s Mainframe to Cloud Project. This role involves technical work on mainframe servers and other platforms like Unix, Linux, and Microfocus Enterprise Scheduler. Key Responsibilities: - Manage and troubleshoot Micro Focus Enterprise Server and Developer software in Red Hat Enterprise Linux on AWS and Microsoft Windows. - Operate in a multi-platform environment, monitor peripheral equipment using JES2, MVS, and UNIX commands. - Generate high-volume reports, check JCL for errors, and assist programmers as needed. - Organize job stream inputs and manage operational backlogs. - Good knowledge on Linux and Cobol programming knowledge with troubleshooting. - Team leading experience. Additional Duties: - Provide after-hours IT support for password resets and printer issues. - Operate daily job schedulers and troubleshoot production environments using Dynatrace APM. - Participate in Disaster Recovery Tests and monitor client data centers from a centralized Network Operations Center (NOC). Required Qualifications: - At least 12 years of total experience with 5 years of relevant experience to be SME. - Experience in mainframe and Intel platforms in a corporate setting. - Experience and proficiency in Micro Focus Enterprise Server implementation and administration on Cloud, Dynatrace, IWS, and LRS. - Implementing Micro Focus PU updates - Thorough understanding of Micro Focus ESCWA, COBOL environment setup, Smart Analytics, Service Manager Portal, System Security, Performance and Tuning, and PPM - Familiarity with CI/CD, Jenkins, Git, and cloud infrastructures (especially AWS). - Migration from mainframe to Cloud - Knowledge of RDBMS and distributed architectures. Additional Requirements: Must be available for rotating shifts, weekends, and holidays, including 24-hour on-call support as needed.
15 years full time education

Gurgaon

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