Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : VMWare Cloud Administration
Good to have skills : Cloud Infrastructure
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an VMware Cloud Administration SME you will be responsible for managing and optimizing VMware-based cloud environments. Roles & Responsibilities: - Cloud Infrastructure Management: Administering VMware environments, including ESXi hosts and vCenter. - Monitoring & Troubleshooting: Identifying and resolving issues within the cloud infrastructure. - Security & Compliance: Ensuring security measures and compliance within the virtualized environment. - Patch Management & Upgrades: Performing regular maintenance tasks to keep systems updated. - Collaboration & Implementation: Working with IT teams to plan and deploy new cloud solutions. - Technical Support: Providing Level 1 and Level 2 support for VMware-related incidents. - Expected to be an SME - Design, deploy, and maintain VMware vSphere infrastructure, including ESXi hosts and vCenter Server. - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure effective communication with clients - Implement best practices for system/application support - Conduct regular training sessions for team members Professional & Technical Skills: - Must To Have Skills: Proficiency in VMWare Cloud Administration - Good To Have Skills: Experience with Cloud Infrastructure. VMWAre ESXi, Windows, Storage Cloud Design and Build - Strong troubleshooting skills in VMWare Cloud Administration -VMware/Cisco UCS/NetApp experience preferred - Knowledge of virtualization technologies - Experience in cloud infrastructure management Additional Information: - The candidate should have a minimum of 5 years of experience in VMWare Cloud Administration - This position is based at our Bengaluru office - A 15 years full-time education is required -Able to work in 247 shifts
Bengaluru
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