Application Developer
Project Role Description : Design, build and configure applications to meet business process and application requirements.
Must have skills : Citrix Virtual Apps and Desktop Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
The Virtual Desktop Operations team within Barclays Collaboration Services fronts the service delivery of a 24x7 third-level and engineering support service across ConnectApps and VDI solutions within the firm. The team aim to pro-actively improve the environment through monitoring and automation, and so ensure Service Operations continue to underpin the growth of the business as a whole. • Purpose of role: To provide 24*7 supports to internal & external users. Manage Multiple Citrix farms and VDI. • Managing multiple Citrix XenApp and XenDesktop/VDI farms (monitoring, housekeeping, changing, app releasing and many other BAU tasks) • Developing and integrating of key technology solutions • Key Accountabilities • Manage Citrix XenAppp and XenDesktop/VDI systems (monitoring, capacity management and planning, business continuity management, housekeeping) • Manage Citrix cloud integration, including DaaS, Performance Analytics and Security Analytics. Manage Remote Desktop PC deployment, Configuration and Troubleshooting • Monitoring the performance of Citrix components to maintain the consistent user experience Implement releases, undertake installation and maintenance of applications to Citrix\VDI platform Provide 3rd line support for incidents and problems, respond to user queries and data requests efficiently Analyse incidents, identify root causes and provide solutions for system issues. • Analyse existing workloads and implement automations where possible • Assist other line technicians with support issues where required and mentor them where necessary Provide technical support and advice to users • Compose required service\support documentation • Understanding of the security protocols within the banking environment • Assists in integrating, configuring and testing infrastructure solutions provided by Engineering • Take direction from Engineers and Senior Engineers in all areas of system support and system performance • Ensures quality and efficiencies in implementation and maintenance of systems • Broad understanding of BCM/DR related activities within the service • Capacity Planning and Monitoring • Person Specification • Strong broad and current technology knowledge acquired in enterprise scale infrastructure organization. • Skills and experience of Citrix technologies, XenApp, Xendesktop, Storefront etc. • Skills and Experience of managing Citrix Cloud and on prem environment • Experience of manging Azure VDI deployment • Experience of managing large scale VDI/RPC deployments • Experience of monitoring capacity and performance of Citrix components • Knowledge of Microsoft desktop operating systems in enterprises. • Knowledge of VMware virtualization products in enterprises. • Experience of monitoring capacity and performance of Citrix components • Knowledge of Microsoft desktop operating systems in enterprises. • Knowledge of VMware virtualization products in enterprises. • Knowledge of Ivanti products in enterprises. • Familiarity with enterprise software deployment products. • Demonstrated understanding of desktop virtualization concepts. • Awareness of application virtualization and application streaming concepts. • Familiarity with diverse hardware platforms • A track record of working within a services/support organization and familiarity. • Understanding of Remote Support Solutions. • Experience of working with global enterprise support teams. • A confident and motivated person, with demonstrable experience working in a challenging / high pressure environment. • Experience of working within a truly global organization, and the challenges that brings (time zone, culture, etc.). • Can demonstrate experience in managing a variety of improvement streams. • A proven track history of manipulation of large amounts of raw data and the ability to represent this to senior stakeholders in a clear and succinct manner. • Strong communication and senior management presentation skills. Additional Information: - The candidate should have minimum 5 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Pune office. - A 15 years full time education is required.
Pune
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