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Application Support Engineer
Bengaluru
Job No. atci-4764310-s1832177
Full-time
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : EPIC Systems
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure effective communication within the team - Implement best practices for system maintenance - Conduct regular system audits for performance optimization Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems - Strong understanding of system architecture - Experience in troubleshooting complex technical issues - Knowledge of ITIL framework for service management - Hands-on experience in system monitoring and alerting Additional Information: - The candidate should have a minimum of 5 years of experience in EPIC Systems - This position is based at our Bengaluru office - A 15 years full time education is required
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : EPIC Systems
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure effective communication within the team - Implement best practices for system maintenance - Conduct regular system audits for performance optimization Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems - Strong understanding of system architecture - Experience in troubleshooting complex technical issues - Knowledge of ITIL framework for service management - Hands-on experience in system monitoring and alerting Additional Information: - The candidate should have a minimum of 5 years of experience in EPIC Systems - This position is based at our Bengaluru office - A 15 years full time education is required
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.