Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Splunk Enterprise Architecture and Design
Good to have skills : Python (Programming Language), Microsoft Azure DevOps, Ansible on Microsoft Azure
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: An individual should have a proven experience of more than 5 yrs. into Splunk, with more than 8 yrs. of experience overall.Hold great ability to understand the business requirements and converting them into solution designs, Should be quality oriented, Committed to deliver, pragmatic and solution oriented and most importantly a team player and with great communication skills. • Key Responsibilities:- - Strong automation experience with YAML/python, build & release pipelines - Plan and strategize new optimized solutions - Should have SRE mindset, eliminating toil & targeting automation for any manual & repeatable task. - Strong Architecture knowledge (distributed search/index lifecycle/cluster bundle/manage apps/rolling operation/buckets management) - Multi-Site Clustering (both Search heads & indexers stack) with replication strategies - Indexes management - Summary Indexes/DM Acceleration/Scheduled searches - Maintain Jobs & their performance - Splunk Install/Upgrade/Uninstall - Create & Develop Monitoring Jobs for alerts - Troubleshoot issues/error via different logs - SPL (tune real-time searches) - DMC, DB Connect exposure & knowledge - Maintain & develop documents(SOPs) of the whole platform • Technical Experience:- - Strong Experience of working with YAML/Ansible for automation - Comfortable working with UNIX Platform - Basic Networking Skills - Strong Azure DevOps skills - To support 24*7 environment with rotational shifts - Experience of working into Azure Cloud environment - Strong skills into core Splunk Enterprise Administration (Architect certified-preferable) - Skills/exposure to Containerization technology, kubernetes, AKS, etc. - Skills/exposure to Observability (OTel) • Professional Attributes:- - An individual should have a proven experience of more than 5 yrs. into Splunk, with more than 8 yrs. of experience overall. - Hold great ability to understand the business requirements and converting them into solution designs, - Should be quality oriented, - Committed to deliver, pragmatic and solution oriented, - And most importantly a team player and with great communication skills. • Educational Qualifications:- - Graduate/full time degree
Gurgaon
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