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Technology Support Engineer
Coimbatore
Job No. atci-4721920-s1825791
Full-time
Job Description
Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Microsoft SQL Server Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability, creating and implementing Requests for Change (RFC), and collaborating with vendors and service management teams for issue analysis and resolution. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Implement effective troubleshooting strategies. - Update knowledge base articles. - Collaborate with vendors for issue resolution. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Administration. - Strong understanding of database management. - Experience with database performance tuning. - Knowledge of SQL query optimization. - Hands-on experience in database backup and recovery procedures. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft SQL Server Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Microsoft SQL Server Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability, creating and implementing Requests for Change (RFC), and collaborating with vendors and service management teams for issue analysis and resolution. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Implement effective troubleshooting strategies. - Update knowledge base articles. - Collaborate with vendors for issue resolution. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Administration. - Strong understanding of database management. - Experience with database performance tuning. - Knowledge of SQL query optimization. - Hands-on experience in database backup and recovery procedures. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft SQL Server Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.