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Application Support Engineer
Bengaluru
Job No. atci-4715579-s1830578
Full-time
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Key Responsibilities: • Designing and Implementing Routing Solutions: o Ensure efficient and reliable routing across various network architectures. o Troubleshoot, maintain, and optimize existing network configurations. • Routing Protocols: o Manage and configure routing protocols including Static Routing, TCP/IP, BGP (Border Gateway Protocol), and OSPF (Open Shortest Path First) to support various network designs. o Apply expert knowledge to resolve routing issues and ensure seamless connectivity. • MPLS (Multiprotocol Label Switching): o Oversee and support the implementation and management of MPLS networks to optimize traffic flow and improve network performance. o Ensure proper configuration of MPLS for Layer 2 and Layer 3 VPNs, supporting business-critical applications. • LAN/WAN/VLAN Setup and Maintenance: o Design and manage Local Area Networks (LAN), Wide Area Networks (WAN), and Virtual LANs (VLANs), ensuring secure and efficient communication within and between sites. o Support network segmentation and virtualized environments to enhance security and performance. • IP Addressing & Subnetting: o Expert in IP Addressing and Subnetting for both IPv4 and IPv6 to optimize address allocation and network performance. o Ensure adherence to best practices in IP design, ensuring scalability and redundancy. • SD-WAN Operational Support: o Understanding of the Software-Defined WAN (SD-WAN) solutions o Evaluate, troubleshoot, and optimize SD-WAN performance across multiple sites. • F5 Load Balancers: o Manage and optimize F5 Load Balancers for efficient distribution of network traffic, ensuring high availability and fault tolerance. o Troubleshoot and configure load balancing policies to meet the needs of critical applications. • Meraki Solutions: o Implement and troubleshoot Meraki devices (MR, MX, MS) for seamless wireless and security solutions across the network. o Perform regular upgrades and maintenance on Meraki equipment to ensure optimal performance. • Network Security and Infrastructure Management: o Manage Cisco Identity Services Engine (ISE) for secure network access control and policies. o Work with Infoblox for DNS, DHCP, and IP Address Management (DDI) solutions, ensuring network reliability and scalability. • Troubleshooting and Support: o Diagnose and resolve complex network issues across routing protocols, security layers, and traffic management solutions. o Provide proactive support and troubleshooting for network outages, performance degradation, and other issues. - Good To Have Skills: - Knowledge of Cloud Computing and Virtualization technologies. - Strong understanding of network protocols and technologies. - Experience with network monitoring and troubleshooting tools. - Experience with scripting languages such as Python or Perl. Additional Information: - The candidate should have a minimum of 10 years of experience in Enterprise Network Operations. - The ideal candidate will possess a strong educational background in Computer Science, Information Technology, or a related field. - This position is based at our Bengaluru office.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Key Responsibilities: • Designing and Implementing Routing Solutions: o Ensure efficient and reliable routing across various network architectures. o Troubleshoot, maintain, and optimize existing network configurations. • Routing Protocols: o Manage and configure routing protocols including Static Routing, TCP/IP, BGP (Border Gateway Protocol), and OSPF (Open Shortest Path First) to support various network designs. o Apply expert knowledge to resolve routing issues and ensure seamless connectivity. • MPLS (Multiprotocol Label Switching): o Oversee and support the implementation and management of MPLS networks to optimize traffic flow and improve network performance. o Ensure proper configuration of MPLS for Layer 2 and Layer 3 VPNs, supporting business-critical applications. • LAN/WAN/VLAN Setup and Maintenance: o Design and manage Local Area Networks (LAN), Wide Area Networks (WAN), and Virtual LANs (VLANs), ensuring secure and efficient communication within and between sites. o Support network segmentation and virtualized environments to enhance security and performance. • IP Addressing & Subnetting: o Expert in IP Addressing and Subnetting for both IPv4 and IPv6 to optimize address allocation and network performance. o Ensure adherence to best practices in IP design, ensuring scalability and redundancy. • SD-WAN Operational Support: o Understanding of the Software-Defined WAN (SD-WAN) solutions o Evaluate, troubleshoot, and optimize SD-WAN performance across multiple sites. • F5 Load Balancers: o Manage and optimize F5 Load Balancers for efficient distribution of network traffic, ensuring high availability and fault tolerance. o Troubleshoot and configure load balancing policies to meet the needs of critical applications. • Meraki Solutions: o Implement and troubleshoot Meraki devices (MR, MX, MS) for seamless wireless and security solutions across the network. o Perform regular upgrades and maintenance on Meraki equipment to ensure optimal performance. • Network Security and Infrastructure Management: o Manage Cisco Identity Services Engine (ISE) for secure network access control and policies. o Work with Infoblox for DNS, DHCP, and IP Address Management (DDI) solutions, ensuring network reliability and scalability. • Troubleshooting and Support: o Diagnose and resolve complex network issues across routing protocols, security layers, and traffic management solutions. o Provide proactive support and troubleshooting for network outages, performance degradation, and other issues. - Good To Have Skills: - Knowledge of Cloud Computing and Virtualization technologies. - Strong understanding of network protocols and technologies. - Experience with network monitoring and troubleshooting tools. - Experience with scripting languages such as Python or Perl. Additional Information: - The candidate should have a minimum of 10 years of experience in Enterprise Network Operations. - The ideal candidate will possess a strong educational background in Computer Science, Information Technology, or a related field. - This position is based at our Bengaluru office.
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.