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Application Tech Support Practitioner

Bhubaneswar Job No. atci-4680929-s1819962 Full-time
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Job Description

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Citrix Virtual Apps and Desktop Administration
Good to have skills : Workplace Technology Solutions
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide timely technical support to clients. - Troubleshoot and resolve Citrix Virtual Apps and Desktop issues. - Collaborate with the team to enhance system performance. - Implement best practices for system maintenance. - Stay updated with the latest technology trends. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Good To Have Skills: Experience with Workplace Technology Solutions. - Strong understanding of Citrix Virtual Apps and Desktop Administration. - Knowledge of Citrix XenApp and XenDesktop. - Experience in troubleshooting Citrix Virtual Apps and Desktop issues. Additional Information: - The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Bhubaneswar office. - A 15 years full-time education is required.

Qualifications

15 years full time education

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Please be informed that at any given point in time, you can only have one "Active" application.
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