Skip to main content Skip to footer

Application Support Engineer

Bengaluru Job No. atci-4679776-s1807104 Full-time
Apply Now

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : End User & Data center IT Asset Mgmt
Good to have skills : Asset Management
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the timely resolution of incidents and service requests. With your strong problem-solving skills and attention to detail, you will contribute to the overall success of the organization. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Troubleshoot and resolve technical issues reported by end users. - Collaborate with cross-functional teams to identify and resolve application-related problems. - Ensure the timely resolution of incidents and service requests. - Contribute to the development and maintenance of support documentation. - Assist in the testing and deployment of application updates and enhancements. - Provide training and support to end users on application usage and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in End User & Data center IT Asset Mgmt. - Good To Have Skills: Experience with Asset Management. - Strong understanding of IT asset management principles and best practices. - Knowledge of ITIL framework and its application in asset management. - Familiarity with asset tracking and inventory management systems. - Ability to analyze and interpret asset data to identify trends and make recommendations. - Excellent problem-solving and troubleshooting skills. - Strong communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 0-2 years of experience in End User & Data center IT Asset Mgmt. - This position is based at our Bengaluru office. - A 15 years full time education is required.

Qualifications

15 years full time education

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

What people are saying about us

"Best Company to work with"

Current Employee - Software Test Engineer in Bangalore

 

Pros: best work place, flexible timing, work from home

Cons: Work life balance depends upon the project. Full Review

 

MORE ACCENTURE INDIA RATINGS & REVIEWS

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.