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Application Support Engineer
Noida
Job No. atci-4677753-s1807788
Full-time
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Ivalua
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure timely resolution of application issues and technical glitches. - Perform root cause analysis and implement corrective actions. - Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues. - Conduct regular system audits to identify potential vulnerabilities and recommend improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Ivalua. - Strong understanding of software troubleshooting and problem-solving techniques. - Experience in analyzing and resolving application issues. - Knowledge of SQL and database management. - Familiarity with ITIL processes and incident management. - Good To Have Skills: Experience with IT service management tools. - Solid grasp of software development lifecycle and agile methodologies. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Ivalua. - This position is based in Noida. - A 15 years full-time education is required. -24X7 Shift coverage support
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Ivalua
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure timely resolution of application issues and technical glitches. - Perform root cause analysis and implement corrective actions. - Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues. - Conduct regular system audits to identify potential vulnerabilities and recommend improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Ivalua. - Strong understanding of software troubleshooting and problem-solving techniques. - Experience in analyzing and resolving application issues. - Knowledge of SQL and database management. - Familiarity with ITIL processes and incident management. - Good To Have Skills: Experience with IT service management tools. - Solid grasp of software development lifecycle and agile methodologies. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Ivalua. - This position is based in Noida. - A 15 years full-time education is required. -24X7 Shift coverage support
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
