Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Supply Chain Management (SCM) Applications
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of supply chain management (SCM) applications and contribute to the success of the organization. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure the smooth functioning of supply chain management (SCM) applications. - Identify and resolve issues within multiple components of critical business systems. - Collaborate with cross-functional teams to address technical challenges. - Contribute to the continuous improvement of application support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Supply Chain Management (SCM) Applications. - Strong understanding of software troubleshooting and problem-solving techniques. - Experience in analyzing and resolving technical issues in a timely manner. - Knowledge of database management systems and SQL queries. - Familiarity with ITIL framework and incident management processes. Additional Information: - The candidate should have a minimum of 5 years of experience in Supply Chain Management (SCM) Applications. - This position is based at our Bengaluru office. - A 15 years full time education is required. - 24x7 Support Requirement
Bhubaneswar
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