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Application Tech Support Practitioner
Bengaluru
Job No. atci-4669978-s1803072
Full-time
Job Description
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring the smooth functioning of our systems. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure effective communication and coordination between teams. - Identify areas for improvement and implement process enhancements. - Stay updated with the latest industry trends and technologies. - Mentor and guide junior professionals in the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration. - Good To Have Skills: Experience with Site Reliability Engineering. - Strong understanding of system administration and troubleshooting. - Experience in managing and maintaining Microsoft Windows Server environments. - Knowledge of Active Directory, DNS, DHCP, and Group Policy. - Familiarity with virtualization technologies such as VMware or Hyper-V. Additional Information: - The candidate should have a minimum of 8-9 years of experience in Microsoft Windows Server Administration. - A 15 years full-time education is required.
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring the smooth functioning of our systems. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure effective communication and coordination between teams. - Identify areas for improvement and implement process enhancements. - Stay updated with the latest industry trends and technologies. - Mentor and guide junior professionals in the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration. - Good To Have Skills: Experience with Site Reliability Engineering. - Strong understanding of system administration and troubleshooting. - Experience in managing and maintaining Microsoft Windows Server environments. - Knowledge of Active Directory, DNS, DHCP, and Group Policy. - Familiarity with virtualization technologies such as VMware or Hyper-V. Additional Information: - The candidate should have a minimum of 8-9 years of experience in Microsoft Windows Server Administration. - A 15 years full-time education is required.
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
