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Application Support Engineer
Chennai
Job No. atci-4643185-s1789306
Full-time
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : EPIC Systems
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively identify and resolve software issues. - Collaborate with cross-functional teams to address system challenges. - Develop and implement software solutions to enhance system performance. - Provide technical support and guidance to end-users. - Document and maintain system configurations and troubleshooting procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems. - Strong understanding of software troubleshooting methodologies. - Experience in system analysis and problem-solving. - Knowledge of database management and SQL queries. - Familiarity with ITIL framework and incident management processes. Additional Information: - The candidate should have a minimum of 3 years of experience in EPIC Systems. - This position is based at our Chennai office. - A 15 years full time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : EPIC Systems
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively identify and resolve software issues. - Collaborate with cross-functional teams to address system challenges. - Develop and implement software solutions to enhance system performance. - Provide technical support and guidance to end-users. - Document and maintain system configurations and troubleshooting procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems. - Strong understanding of software troubleshooting methodologies. - Experience in system analysis and problem-solving. - Knowledge of database management and SQL queries. - Familiarity with ITIL framework and incident management processes. Additional Information: - The candidate should have a minimum of 3 years of experience in EPIC Systems. - This position is based at our Chennai office. - A 15 years full time education is required.
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.