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Application Support Engineer
Bengaluru
Job No. atci-4629812-s1791066
Full-time
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : Cloud Network Operations
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: We are looking for highly motivated individuals to work in this demanding environment. The successful candidate will form part of a core team accountable for the successful day to day management and maintenance of the WAN environment. Delivering and establishing projects related network implementation for multiple clients. Roles & Responsibilities: ?- Experience in the troubleshooting and performance management of data infrastructure networks ?- Customer service skills and client focus ?- Familiar with service management processes ?- Ability to read and write English with fluent conversational skills ?- Professional certifications, e.g. ITIL, COBIT, relevant technologies ?- Strong communication and interpersonal skills including an ability to convey technical information using non-technical language ?- Hands-on experience troubleshooting Cisco routers, Catalyst and IOS switches (9000 series, Nexus series, 65xx, 45xx, and 35xx series). ?- Knowledgeable in the following data circuit technologies – ATM, DSL, Frame Relay, Ethernet, ISDN, POS ?- Expert knowledge in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc.). Specific knowledge of BGP, OSPF and IP protocols in an MPLS Environment. ?- Experience working on CoS, QoS, WRED and related quality of service parameters. ?- Good understanding of high availability fundamentals (HSRP and VRRP) ?- Hands-on experience of LAN switching technologies: STP, Trunking, Etherchannel ?- Knowledge of VPN technologies and IPSec and GRE protocols. ?- Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP ?- Organizational and problem-solving skills ?- Amazon ( AWS) /Azure Cloud – Deployment & Operational support of enterprise AWS /AZURE & Google cloud setups.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : Cloud Network Operations
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: We are looking for highly motivated individuals to work in this demanding environment. The successful candidate will form part of a core team accountable for the successful day to day management and maintenance of the WAN environment. Delivering and establishing projects related network implementation for multiple clients. Roles & Responsibilities: ?- Experience in the troubleshooting and performance management of data infrastructure networks ?- Customer service skills and client focus ?- Familiar with service management processes ?- Ability to read and write English with fluent conversational skills ?- Professional certifications, e.g. ITIL, COBIT, relevant technologies ?- Strong communication and interpersonal skills including an ability to convey technical information using non-technical language ?- Hands-on experience troubleshooting Cisco routers, Catalyst and IOS switches (9000 series, Nexus series, 65xx, 45xx, and 35xx series). ?- Knowledgeable in the following data circuit technologies – ATM, DSL, Frame Relay, Ethernet, ISDN, POS ?- Expert knowledge in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc.). Specific knowledge of BGP, OSPF and IP protocols in an MPLS Environment. ?- Experience working on CoS, QoS, WRED and related quality of service parameters. ?- Good understanding of high availability fundamentals (HSRP and VRRP) ?- Hands-on experience of LAN switching technologies: STP, Trunking, Etherchannel ?- Knowledge of VPN technologies and IPSec and GRE protocols. ?- Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP ?- Organizational and problem-solving skills ?- Amazon ( AWS) /Azure Cloud – Deployment & Operational support of enterprise AWS /AZURE & Google cloud setups.
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.