Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Intune
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Proactively identify and resolve software-related issues. - Collaborate with cross-functional teams to troubleshoot and resolve system problems. - Develop and maintain technical documentation for software systems. - Participate in on-call rotation to provide support outside of business hours. - Stay updated on industry trends and best practices to enhance system performance. Professional & Technical Skills: -Create, Maintain, Update, Deploy and Delete Compliance and Configuration policies -Device Restriction -Wi-Fi Profile -VPN/Per APP VPN Profile -SCEP Profiles -Custom Policies - iOS Compliance Policies -Android Compliance Policies -MAM Policy creation, edition, and deletion of Managed Applications -Deployment/Assignment of managed applications to AAD groups - Must To Have Skills: Proficiency in Microsoft Intune. - Strong understanding of software troubleshooting and problem-solving. - Experience with IT service management tools. - Knowledge of cloud computing principles and technologies. - Familiarity with scripting languages for automation. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft Intune. - This position is based at our Indore office. - A 15 years full-time education is required.
Indore
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