This job is no longer available. Continue your job search here.
Application Tech Support Practitioner
Bengaluru
Job No. atci-4595278-s1775927
Full-time
Job Description
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Veritas NetBackup Administration
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the Veritas NetBackup Administration system. Your dedication to quality and exceptional communication skills will be crucial in keeping our world-class systems running smoothly. With your deep product knowledge, you will accurately define client issues and design effective resolutions. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Provide timely and effective technical support to clients. - Troubleshoot and resolve system or application issues. - Interpret client issues and design appropriate solutions. - Collaborate with cross-functional teams to address client needs. - Document and maintain accurate records of client interactions and resolutions. - Stay updated with product knowledge and industry trends. - Assist in the development and improvement of support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Veritas NetBackup Administration. - Good To Have Skills: Experience with backup and recovery solutions. - Strong understanding of system administration and troubleshooting. - Familiarity with storage technologies and concepts. - Knowledge of networking protocols and configurations. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Veritas NetBackup Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Veritas NetBackup Administration
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the Veritas NetBackup Administration system. Your dedication to quality and exceptional communication skills will be crucial in keeping our world-class systems running smoothly. With your deep product knowledge, you will accurately define client issues and design effective resolutions. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Provide timely and effective technical support to clients. - Troubleshoot and resolve system or application issues. - Interpret client issues and design appropriate solutions. - Collaborate with cross-functional teams to address client needs. - Document and maintain accurate records of client interactions and resolutions. - Stay updated with product knowledge and industry trends. - Assist in the development and improvement of support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Veritas NetBackup Administration. - Good To Have Skills: Experience with backup and recovery solutions. - Strong understanding of system administration and troubleshooting. - Familiarity with storage technologies and concepts. - Knowledge of networking protocols and configurations. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Veritas NetBackup Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
