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Application Support Engineer
Coimbatore
Job No. atci-4592948-s1776667
Full-time
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration, Cloud Infrastructure
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Provide support to end-users and address their queries and concerns. - Monitor application performance and stability, and take proactive measures to improve them. - Document and maintain technical documentation, including troubleshooting guides and knowledge base articles. - Participate in the testing and deployment of application updates and enhancements. - Stay updated with the latest industry trends and technologies to enhance application support services. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration, Cloud Infrastructure. - Good To Have Skills: Experience with virtualization technologies such as VMware or Hyper-V. - Strong understanding of networking concepts and protocols. - Experience with scripting languages such as PowerShell or Python. - Knowledge of ITIL processes and best practices for incident and problem management. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft Windows Server Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Server Administration, Cloud Infrastructure
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Provide support to end-users and address their queries and concerns. - Monitor application performance and stability, and take proactive measures to improve them. - Document and maintain technical documentation, including troubleshooting guides and knowledge base articles. - Participate in the testing and deployment of application updates and enhancements. - Stay updated with the latest industry trends and technologies to enhance application support services. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration, Cloud Infrastructure. - Good To Have Skills: Experience with virtualization technologies such as VMware or Hyper-V. - Strong understanding of networking concepts and protocols. - Experience with scripting languages such as PowerShell or Python. - Knowledge of ITIL processes and best practices for incident and problem management. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft Windows Server Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.