Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Network Security Operations
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure effective communication with clients. - Implement and maintain network security operations. - Troubleshoot and resolve technical issues efficiently. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Security Operations. - Strong understanding of network security protocols. - Experience with firewall configuration and management. - Knowledge of intrusion detection and prevention systems. - Hands-on experience with network monitoring tools. Additional Information: - The candidate should have a minimum of 5 years of experience in Network Security Operations. - This position is based at our Jaipur office. - A 15 years full-time education is required.