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Application Support Engineer
Bengaluru
Job No. atci-4540170-s1791212
Full-time
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM z/OS
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Roles & Responsibilities: • Monitor critical batches & console alerts. • Report batch issues. Apply SOP to troubleshoot. • Perform IPL/HMC operations and system maintenances. • Handle system breakdowns - Emergency IPL, Dumps • Identify & report risks to SLAs and engage stakeholders • Monitor System performance Professional & Technical Skills: Expertise with batch scheduling tools - particularly in TWS tool. Good to have experience with other scheduling tools like CA-ESP, CA-7, or Control-M • Experience to work with Spool management tools, system monitoring and automation tools • Expertise & knowledge to perform IPL and knowledge of HMC operations • Experienced to support Production/LIVE environment in 24x7 support model Technical Competency • Problem-Solving Skills • Communication Skills Additional Information: - The candidate should have a minimum of 0-2 years of experience in IBM z/OS. - This position is based at our Bengaluru office. - A 15 years full time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM z/OS
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Roles & Responsibilities: • Monitor critical batches & console alerts. • Report batch issues. Apply SOP to troubleshoot. • Perform IPL/HMC operations and system maintenances. • Handle system breakdowns - Emergency IPL, Dumps • Identify & report risks to SLAs and engage stakeholders • Monitor System performance Professional & Technical Skills: Expertise with batch scheduling tools - particularly in TWS tool. Good to have experience with other scheduling tools like CA-ESP, CA-7, or Control-M • Experience to work with Spool management tools, system monitoring and automation tools • Expertise & knowledge to perform IPL and knowledge of HMC operations • Experienced to support Production/LIVE environment in 24x7 support model Technical Competency • Problem-Solving Skills • Communication Skills Additional Information: - The candidate should have a minimum of 0-2 years of experience in IBM z/OS. - This position is based at our Bengaluru office. - A 15 years full time education is required.
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
