Skip to main content Skip to footer

Application Support Engineer

Bengaluru Job No. atci-4508130-s1758441 Full-time
Apply Now

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Splunk
Good to have skills : UNIX Shell Scripting, Dynatrace Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and resolving any technical issues that may arise. Your typical day will involve troubleshooting and resolving application-related problems, collaborating with cross-functional teams, and providing technical support to end-users. With your expertise in Splunk and strong problem-solving skills, you will contribute to the stability and efficiency of our business systems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve application-related issues in a timely manner. - Collaborate with cross-functional teams to identify and address technical problems. - Provide technical support to end-users and assist them in resolving application-related queries. - Monitor application performance and identify areas for improvement. - Document and maintain technical documentation, including troubleshooting guides and knowledge base articles. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk. - Good To Have Skills: Experience with UNIX Shell Scripting, Dynatrace Administration. - Strong understanding of log analysis and troubleshooting techniques. - Experience in monitoring and analyzing application logs using Splunk. - Knowledge of scripting languages such as Python or PowerShell. - Familiarity with ITIL processes and incident management. - Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Splunk. - This position is based at our Bengaluru office. - A 15 years full-time education is required.

Qualifications

15 years full time education

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

What people are saying about us

"Best Company to work with"

Current Employee - Software Test Engineer in Bangalore

 

Pros: best work place, flexible timing, work from home

Cons: Work life balance depends upon the project. Full Review

 

MORE ACCENTURE INDIA RATINGS & REVIEWS

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.