Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Network Engineering Planning and Deployment Solution
Good to have skills : Network Security Implementation
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Technical Skills Cisco & Juniper Switching & Aruba Wireless Must have: Experience of Data Networking, both in a design and support environment, Hands-on experience in troubleshooting various models of Cisco IOS Switches, Juniper Switches, Juniper Mist, Aruba wireless technology and experience on Cisco router platforms will be added advantage. Must to have: • Expert hands on knowledge in enterprise-level switching & networking like knowledge in TCP/IP, Switching & Routing Protocols. • Comprehensive understanding of Layer-2 & Layer-3 protocols. • Hands-on experience of LAN switching technologies: STP, Trunking, Etherchannel etc. • Good understanding of high availability fundamentals like (HSRP and VRRP), • Knowledge of RBAC, dot1x authentication • Knowledge on Switch Stacking • Wireless Technologies – Both deployment & Operational support in a large environment on Aruba wireless controllers and AP’s, Aruba mobility master, Aruba Airwave. • Multivendor Experience – Juniper, Aruba, Cisco , Riverbed • Experience in CoS, QoS, WRED and related quality of service parameters, • Proven successful delivery of high-quality, cost-effective infrastructure services in a complex, high-availability environment. • Knowledge on Cisco switching ( Cisco 9000, 3850, 2960, Nexus 9000 switches) • Knowledge on Juniper Ex series switches ( Ex4300, Ex2200, Ex2300, Ex 4500, Ex5100,Ex9000) & Juniper Mist • Knowledge on Aruba Wireless controllers (7010,7020, AP 225, AP335, AP 535) , Aruba ClearPass and Aruba Airwave • Knowledge on routing technologies with BGP, OSP, MPLS, Cloud WAN, IPsec, Qos • Knowledge of Automation technologies like Python, Jason, Django Good to Have • Knowledge of BGP, OSPF and IP protocols in an MPLS Environment. • WAN Acceleration – Both deployment & Operational support in a large environment • Knowledge of VPN technologies and IPSec and GRE. Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP etc. • Proven ability to plan and execute complex workload in a pressurized, dynamic environment on time. • Knowledge of other manufacturer’s networking products – Aruba/Juniper/Fortinet. • Knowledge of cabling media, industry standards and associated interfaces. • Experience of working with Vendors at an OLA
Indore
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