Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft SQL Server Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Graduate

Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues and designing effective solutions based on deep product knowledge, while utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design effective solutions based on deep product knowledge. - Utilize exceptional communication skills to maintain world-class systems and ensure smooth functioning of systems and applications. - Collaborate with cross-functional teams to resolve complex issues and ensure timely resolution of client issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Database Administration. - Good To Have Skills: Experience with other database management systems such as Oracle or MySQL. - Strong understanding of database architecture and design principles. - Experience with performance tuning and optimization techniques. - Solid grasp of backup and recovery procedures. - Experience with database security and access control mechanisms. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft SQL Server Database Administration. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.