Network & Svcs Operations Representative
Project Role Description : Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization.
Must have skills : Oracle Cloud Infrastructure Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Any graduate
Summary: As a Network Operations Representative, you will engage in designing specialized solutions that align with the unique needs of the business. Your typical day will involve collaborating with various stakeholders to ensure that service fulfillment meets performance measurements and service level agreements. You will be responsible for tracking and reporting these metrics, while also focusing on delivering business value and optimizing processes in partnership with clients. Your role will require a proactive approach to problem-solving and a commitment to enhancing service delivery. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate communication between service fulfillment teams and clients to ensure alignment on performance expectations. - Analyze service delivery metrics to identify areas for improvement and implement necessary changes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Cloud Infrastructure Administration. - Experience with cloud service management and optimization. - Strong understanding of network operations and infrastructure management. - Ability to analyze performance metrics and generate actionable insights. - Familiarity with service level agreements and performance measurement frameworks. Additional Information: - The candidate should have minimum 3 years of experience in Oracle Cloud Infrastructure Administration. - This position is based at our Pune office. - Any graduate is required.
Pune
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