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Application Support Engineer

Coimbatore Job No. atci-4322101-s1672156 Full-time
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Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM z/OS
Good to have skills : Mainframe DevOps
Minimum 7.5 year(s) of experience is required
Educational Qualification : Bachelor of Computer Engineering Science Bachelor of Science IT specialization

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your expertise in IBM z/OS and Mainframe DevOps will be essential in troubleshooting and resolving technical issues. Join our team in Bengaluru and contribute to the success of our organization. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure efficient functioning of critical business systems. - Identify and resolve technical issues in a timely manner. - Collaborate with cross-functional teams to address system-related challenges. - Contribute to the development and implementation of application support processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS, Mainframe DevOps. - Strong understanding of software troubleshooting and problem-solving techniques. - Experience in analyzing and resolving application issues. - Knowledge of ITIL processes and best practices. - Familiarity with incident management and change management processes. Additional Information: - The candidate should have a minimum of 7.5 years of experience in IBM z/OS. - This position is based at our Bengaluru office. - A Bachelor of Computer Engineering Science or Bachelor of Science IT specialization is required.

Qualifications

Bachelor of Computer Engineering Science Bachelor of Science IT specialization

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Please be informed that at any given point in time, you can only have one "Active" application.
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