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Infra Tech Support Practitioner

Noida Job No. atci-4307926-s1749871 Full-time
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Job Description

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Oracle Database Administration (DBA)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Bachelors

Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting tasks. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure smooth functioning of production and development systems - Perform hardware and software support tasks - Troubleshoot and resolve technical issues Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Database Administration (DBA) - Strong understanding of database management principles - Experience in performance tuning and optimization of databases - Knowledge of backup and recovery procedures - Hands-on experience in database security management Additional Information: - The candidate should have a minimum of 5 years of experience in Oracle Database Administration (DBA) - This position is based at our Noida office - A Bachelors degree is required

Qualifications

Bachelors

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