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Application Tech Support Practitioner
Gurgaon
Job No. atci-4277484-s1668098
Full-time
Job Description
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate
Summary: As an Application Tech Support Practitioner for Infra Managed Service, you will be responsible for providing ongoing support to clients using Microsoft Endpoint Configuration Manager. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while utilizing exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: - Provide ongoing support to clients using Microsoft Endpoint Configuration Manager. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep world-class systems running. - Collaborate with cross-functional teams to ensure quality and timely resolution of client issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Endpoint Configuration Manager. - Good To Have Skills: Experience with other Microsoft technologies such as Active Directory, Exchange, and SharePoint. - Strong understanding of ITIL processes and procedures. - Experience with incident management and problem management. - Solid grasp of networking concepts and protocols. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Endpoint Configuration Manager. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Gurugram office.
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate
Summary: As an Application Tech Support Practitioner for Infra Managed Service, you will be responsible for providing ongoing support to clients using Microsoft Endpoint Configuration Manager. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while utilizing exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: - Provide ongoing support to clients using Microsoft Endpoint Configuration Manager. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep world-class systems running. - Collaborate with cross-functional teams to ensure quality and timely resolution of client issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Endpoint Configuration Manager. - Good To Have Skills: Experience with other Microsoft technologies such as Active Directory, Exchange, and SharePoint. - Strong understanding of ITIL processes and procedures. - Experience with incident management and problem management. - Solid grasp of networking concepts and protocols. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Endpoint Configuration Manager. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Gurugram office.
Qualifications
Graduate
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
