Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures, Network Engineering Planning and Deployment Solution
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Bachelors Degree or higher in ScienceComputer Science Electronics or any other relevant field CCNACCNP certification will be an advantage
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of key applications and systems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively identify and resolve application issues. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Develop and maintain technical documentation for support processes. - Implement and monitor application performance metrics. - Provide training and support to end-users on application functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures, Network Engineering Planning and Deployment Solution. - Strong understanding of network protocols and technologies. - Experience in troubleshooting network issues and implementing network solutions. - Knowledge of network security principles and best practices. - Hands-on experience with network monitoring tools. - Good To Have Skills: CCNA/CCNP certification. Additional Information: - The candidate should have a minimum of 3 years of experience in Network Infrastructures. - This position is based at our Bengaluru office. - A Bachelors Degree or higher in Science, Computer Science, Electronics, or any other relevant field is required. CCNA/CCNP certification will be an advantage.
Bengaluru
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