Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Windows Desktop Management
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : BEBTech in computer technology Should be completed 15 years full time education Additional Information if any Rotational shifts and weekend shifts

Summary: As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve troubleshooting client issues, designing and implementing solutions, and communicating effectively with clients and cross-functional teams. Roles & Responsibilities: - Provide technical support to clients, troubleshooting issues related to Microsoft Windows Desktop Management and other related technologies. - Interpret and design solutions based on deep product knowledge, ensuring the smooth functioning of systems and applications. - Communicate effectively with clients and cross-functional teams, utilizing exceptional communication skills to keep world-class systems running. - Ensure quality of service by accurately defining client issues and providing timely and effective solutions. - Stay updated with the latest advancements in Microsoft Windows Desktop Management and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management. - Good To Have Skills: Experience with Desktop Transformation. - Strong understanding of IT operations and technical support processes. - Experience in troubleshooting and resolving technical issues related to Microsoft Windows Desktop Management and related technologies. - Solid grasp of system and application design principles. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful technical support solutions. - This position is based at our Bengaluru office.